How to refund, exchangeEN?

1. Consumers within 7 days from the date of receiving the product, performance failures occur, consumer can choose to return, exchange or repair (via the Internet, television, telephone, mail order purchases applicable statutory seven days without reason return).
2. Consumers within 15 days from the date of receiving the product, performance failures occur, consumers can choose a replacement or repair.
3. in 3 packets of period of validity, repair twice (refer to the safety of the product performance failure and use of performance failure handling twice, does not include the repair of other quality problems), still cant normal use of products (refers to product safety performance or the use of performance not meet the requirements of the product standards or do not have big The generally accepted for the use of the products shall meet the performance), with valid documents free exchange with the specifications of the products for consumers.
4. In 3 packets of period of validity, in conformity with the exchange conditions, the seller because there was no the same model and specifications of products, consumers dont want to change the other products, specifications and ask to return money, the seller shall return; Have the same model, the same specification products, consumers are reluctant to ask for a refund, exchange and must be paid to the seller Goods used for the product, in accordance with the provisions, the standard charging consumers depreciation cost.
5. The above regulations such as the conflict with the current related legal regulations of the state, subject to the law.

How to refund, exchange?

1. Consumers within 7 days from the date of receiving the product, performance failures occur, consumer can choose to return, exchange or repair (via the Internet, television, telephone, mail order purchases applicable statutory seven days without reason return).
2. Consumers within 15 days from the date of receiving the product, performance failures occur, consumers can choose a replacement or repair.
3. in 3 packets of period of validity, repair twice (refer to the safety of the product performance failure and use of performance failure handling twice, does not include the repair of other quality problems), still cant normal use of products (refers to product safety performance or the use of performance not meet the requirements of the product standards or do not have big The generally accepted for the use of the products shall meet the performance), with valid documents free exchange with the specifications of the products for consumers.
4. In 3 packets of period of validity, in conformity with the exchange conditions, the seller because there was no the same model and specifications of products, consumers dont want to change the other products, specifications and ask to return money, the seller shall return; Have the same model, the same specification products, consumers are reluctant to ask for a refund, exchange and must be paid to the seller Goods used for the product, in accordance with the provisions, the standard charging consumers depreciation cost.
5. The above regulations such as the conflict with the current related legal regulations of the state, subject to the law.

How to refund, exchange?

1. Consumers within 7 days from the date of receiving the product, performance failures occur, consumer can choose to return, exchange or repair (via the Internet, television, telephone, mail order purchases applicable statutory seven days without reason return).
2. Consumers within 15 days from the date of receiving the product, performance failures occur, consumers can choose a replacement or repair.
3. in 3 packets of period of validity, repair twice (refer to the safety of the product performance failure and use of performance failure handling twice, does not include the repair of other quality problems), still cant normal use of products (refers to product safety performance or the use of performance not meet the requirements of the product standards or do not have big The generally accepted for the use of the products shall meet the performance), with valid documents free exchange with the specifications of the products for consumers.
4. In 3 packets of period of validity, in conformity with the exchange conditions, the seller because there was no the same model and specifications of products, consumers dont want to change the other products, specifications and ask to return money, the seller shall return; Have the same model, the same specification products, consumers are reluctant to ask for a refund, exchange and must be paid to the seller Goods used for the product, in accordance with the provisions, the standard charging consumers depreciation cost.
5. The above regulations such as the conflict with the current related legal regulations of the state, subject to the law.